This Policy applies to your use of our software product Salespharma (pharmacy-billing & inventory management) and any related website, mobile or web-based interfaces, integrations and backend services (the “Platform”).
You represent that you have the legal capacity to form a binding contract under Indian law. If you are under 18 years old (or the age of majority in your jurisdiction) please do not use the Service.
We collect various categories of information in order to provide and improve the Service. These include:
Registration details: name, phone number, email address, business address (pharmacy), user credentials.
Billing/invoicing details: pharmacy license number, GSTIN, contact person details, etc.
Inventory/transaction information: stock items, quantities, batch numbers, expiry dates, sales records, customer prescriptions (if your workflow includes that).
Payment/transaction data: if you pay for our service, we may collect billing address, payment method, transaction identifiers.
Device and usage information: device identifier, IP address, browser type, operating system, usage logs (how you use the Service), timestamps.
Cookies and tracking: we may use cookies, web-beacons, SDKs to track usage for analytics, performance and improvement purposes.
If you integrate with other systems (e.g., payment gateways, third-party inventory/distributor systems), we may receive data about you from those systems.
We may receive aggregated or anonymised data for analytics.
We may use the collected information in a variety of ways, including but not limited to:
To provide, operate, maintain and enhance the Service.
To process transactions, generate billing/invoices, manage inventory and support your pharmacy operations.
To communicate with you: send updates, notifications, service announcements, support messages.
To provide customer support and handle queries or complaints.
For analytics and business intelligence: to understand Service usage, trends, improve functionality.
To comply with legal or regulatory obligations, or to protect our rights, property or safety and that of users.
We will not sell your personal information. We may share your information in the following limited circumstances:
With our service providers and partners who help us deliver the Service (e.g., payment processors, cloud hosting providers, analytics providers). They are required to keep your data confidential and use it only for us.
With your consent: if you direct us to integrate or share with a third-party.
For legal requirements: where required by applicable law, regulation, court order, or government request; or to investigate fraud, protect rights or ensure security.
In the event of a corporate change: if we merge with or are acquired by another company, your data may be transferred to that entity under the same obligations.
We implement reasonable administrative, technical and physical safeguards for protection of your data. However, no system is totally secure.
We will retain personal information:
For as long as you have an account and for operational purposes (e.g., generating historical billing/inventory reports).
As required by applicable statute of limitations or regulatory obligations.
After retention period, we may anonymise or delete data.
Depending on your jurisdiction, you may have rights such as:
Access the personal information we hold about you.
Correct or update your information.
Delete your account or request deletion of personal information (subject to legal constraints).
Opt-out of certain communications (e.g., marketing emails).
If you wish to exercise any rights, please contact us at the details below.
Our Service is not intended for persons under the age of 18 (or age of majority in your jurisdiction). If you become aware that a minor has provided us personal information, please contact us and we will take steps to delete such data.
We (and our service providers) use cookies, SDKs, web beacons and similar technologies to collect information about usage of the Platform, remember preferences, improve performance, deliver analytics.
You can disable cookies via your browser/device settings, though this may affect functionality.
Your information may be transferred to, stored or processed by us and/or our service providers in jurisdictions outside India. By using the Service you consent to such transfers, provided that appropriate safeguards are in place.
Our Platform may link to or integrate with third-party websites, services or applications which use their own privacy policies. We are not responsible for the privacy practices or content of those third-parties. You should check the policies of any external service.
We reserve the right to update this Policy from time to time. We will post the “Last updated” date and make the revised version available via the Platform. Continued use of the Service after changes means you accept the updated Policy.
If you have any questions about this Policy, or wish to exercise your rights, please contact:
Athiyan Technologies
[support@athiyantech.com]